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August 4, 2010Resource: "Higher Education TechQual+ Protocol Guide" More…July 17, 2010Conference Proceeding: "TechQual, Budgets, and Improving Service Management" More…June 17, 2010Blog: "Some not so random thoughts about credibility, effectiveness, and performance indicators for IT organizations" More…June 4, 2010Webinar: "Assessing What Faculty, Students, and Staff Expect from IT Organizations in Higher Education" More…October 28, 2009Field Work at Boston University More…September 1, 2009Project Planning Web Seminar Scheduled More…
Resource: "Higher Education TechQual+ Protocol Guide" More…
Conference Proceeding: "TechQual, Budgets, and Improving Service Management" More…
Blog: "Some not so random thoughts about credibility, effectiveness, and performance indicators for IT organizations" More…
Webinar: "Assessing What Faculty, Students, and Staff Expect from IT Organizations in Higher Education" More…
Field Work at Boston University More…
Project Planning Web Seminar Scheduled More…
All News & Events