Reports: Spend Time Leading, Not Writing

IT leaders need robust tools that provide them with inferences at a glance, allowing for more timely analysis of information.  With timely analysis, action can occur very quickly.  TechQual+ also uses radar charts to graphically represent the results of the campus assessment.  Sometimes called "spider charts" or "polar charts," radar charts feature multiple axes of "spokes" along which data can be plotted.  Variations in the data are shown by distance from the center of the chart.  Points close to the center indicate a low value, while points near the edge indicate a high value. 

The BLUE area represents services where the actual performance exceeds minimum expectations.  The YELLOW area represents services where the actual performance is below desired expectations.  Areas in RED represent services where the actual performance is below minimum expectations and areas in GREEN represent services where the actual performance exceeds the desired expectations.

At a glance, TechQual+ radar charts reveal:  a) the priorities of your end user community.  At glance, you can determine which technology services are a higher priority for your campus community, and, which services are a lower priority; and b) how technology services are performing.  Using a simple color scheme (red = poor, blue / yellow = better, green = exceptional) TechQual+ radar charts quickly reveal which services are exceptionally regarded by end users, and, which services need immediate improvement.  These inferences are available to any observer, whether the observer is the president of the university, or, a member of the faculty or student body. 

Presentations regarding website functionality and other documentation are available here.